Terms and Conditions

This website is managed by Ataa interactive sl

All the products that appear on this website are completely new.

Price: All prices indicated are with VAT (21%) included

All products that are shown as "Available (in stock) are ready for shipment, however if due to an error in the available stock we do not have the purchased product, from ataacars.com we will call you to let you know, and you can choose another model available or request a refund of the amount paid.

You can make the payment of the products by credit / debit card or Paypal or cash on delivery. All card payments are made through the secure payment gateway RedSys (Banco Sabadell). The cards accepted are Visa (Credit / Debit) Mastercard and Maestro.

This website has all the security measures and data encryption to guarantee the privacy of your data and transactions.

The expected delivery times are 24/48 hours on the peninsula and 3/4 days on the Balearic Islands, except on Christmas dates where shipments could be delayed. Shipping charges include handling and packaging charges, as well as postage.

 In the delivery period, Saturdays and Sundays are not counted. Orders placed before 3:00 p.m. leave the same day, orders received after 3:00 p.m. leave the next business day. ** FREE transportation to mainland Spain, the Balearic Islands and Portugal.

All products have a two-year guarantee according to current Spanish legislation. In case you have received a product with some kind of malfunction, please write to us at tienda@ataacars.com and we will indicate the steps to proceed. In case defective parts have arrived, we will send you a replacement part free of charge.

ataacars.com reserves the right to modify images of the products according to availability.

Product warranty for malfunction: 2 years.

Replacement of parts included in the warranty for products that have been used commercially will be excluded.

Returns: Please review our return policy here

Cash on delivery order: We accept orders with cash on delivery. Orders that we receive with cash on delivery, must be verified by an ataacars.com employee before being sent, for this, a representative of the store will contact you by phone. Cash on delivery orders that do not indicate a contact telephone number will be automatically canceled.

Our cars and motorcycles:

All our cars and motorcycles are completely new and are sent in their sealed boxes, although due to transport they may have some slight marks on the body due to friction with the protective plastics. When you make the purchase, you accept that these small marks may exist on the plastic parts.

- The seller is liable for any lack of conformity that appears within a period of two years from delivery.

- The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

Our entity is attached to Confianza Online (Non-profit association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle Castelló 24, Esc 1 2 ° izq., 28001 Madrid ( Spain), telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 (www.confianzaonline.es). These general conditions are ruled by the Spanish Law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users may go to Confianza Online for the alternative resolution of possible disputes (https : //www.confianzaonline.es/consumidores/como-reclamar/formularioreclamaciones/). If these refer to electronic transactions with consumers, or about data protection when they are related to this area, the claims will be resolved by the Online Confidence Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims are about digital advertising, or about data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury. We also remind you that you can access the online dispute resolution platform of the European Union by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show ”.

You can download a report on our Trust Code of Ethics online at the following link: Code of Ethics

Information on Disposal of Waste Electronic Equipment (WEEE)

It is not allowed to dispose of electrical and electronic equipment ("EEE"), in domestic waste containers or in any other that is not specifically intended for it or on public roads. Batteries and accumulators that are not fixed to EEE must be sep